SQL Server 2008 R2 Service Pack Installation Fails – Element not found. (Exception from HRESULT: 0x80070490)

SQL Server 2008 R2 Service Pack Installation Fails – Element not found. (Exception from HRESULT: 0x80070490)

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In case you are trying to install a SQL Server 2008 R2 service pack in a clustered SQL Server environment and the installation fails reporting something similar to the below:

Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -568706566
Exit facility code: 1562
Exit error code: 14842
Exit message: Element not found. (Exception from HRESULT: 0x80070490)
Start time: …..
End time: …..
Requested action: Patch

Then, the first thing you can do is to check if there are any disks in the cluster that are offline. If this is the case, you need to bring the disks back online prior to trying again.

As a side note, for the recommended practice of patching clustered SQL Server instances you can read this article.

Reference: The SQL Server and .NET Hub (http://www.sqlnethub.com)



Recommended eBooks on SQL Server:

Tuning SQL Server: eBook by SQL Server MVP Artemakis Artemiou
Tuning SQL Server: eBook by SQL Server MVP Artemakis Artemiou
Administering SQL Server: eBook by SQL Server MVP Artemakis Artemiou
Administering SQL Server: eBook by SQL Server MVP Artemakis Artemiou
Artemakis Artemiou
Artemakis Artemiou is a Senior SQL Server Architect, Author, Software Developer and a Microsoft Data Platform MVP. He has over 15 years of experience in the IT industry in various roles. Among other, via his initiative SQLEBooks.com, Artemakis authors and publishes eBooks on different topics on SQL Server. Artemakis currently serves as the President of the Cyprus .NET User Group (CDNUG) and the International .NET Association Country Leader for Cyprus (INETA). Additionally he is the founder of the SQLArtBits initiative that aims to provide the technical community with simple, yet powerful and high-quality SQL Server tools. Currently, the highlights of these tools are DBA Security Advisor and In-Memory OLTP Simulator. Artemakis's official website can be found at aartemiou.com. Artemakis's blogs can be found at: SQLNetHub.com and TechHowTos.com.