SQL Server 2008 R2 Service Pack Installation Fails – Element not found. (Exception from HRESULT: 0x80070490)

SQL Server 2008 R2 Service Pack Installation Fails – Element not found. (Exception from HRESULT: 0x80070490)

SQL Server 2008 R2 Service Pack Installation Fails – Element not found. (Exception from HRESULT: 0x80070490)

In case you are trying to install a SQL Server 2008 R2 service pack in a clustered SQL Server environment, under certain circumstances, the installation might fail along with reporting something similar to the below:

Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -568706566
Exit facility code: 1562
Exit error code: 14842
Exit message: Element not found. (Exception from HRESULT: 0x80070490)
Start time: …..
End time: …..
Requested action: Patch

 

How to Easily Resolve the Issue

The first thing you can do, in order to easily resolve this error, is to check if there are any disks in the cluster that are offline. If this is the case, you need to bring the disks back online prior to trying again.

As a side note, for the recommended practice of patching clustered SQL Server instances you can read this article.

 

Read Also our other SQL Server Troubleshooting Tips:

Feel free to check our other relevant articles on SQL Server troubleshooting:

 

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Reference: SQLNetHub.com (https://www.sqlnethub.com)

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Artemakis Artemiou
Artemakis Artemiou is a Senior SQL Server Architect, Author, and a 9 Times Microsoft Data Platform MVP (2009-2018). He has over 15 years of experience in the IT industry in various roles. Artemakis is the founder of SQLNetHub and TechHowTos.com. Artemakis is the creator of the well-known software tools Snippets Generator and DBA Security Advisor. Also, he is the author of many eBooks on SQL Server. Artemakis currently serves as the President of the Cyprus .NET User Group (CDNUG) and the International .NET Association Country Leader for Cyprus (INETA). Artemakis's official website can be found at aartemiou.com.