In this article, we will be discussing about the following error message: SQL Server 2008 R2 Service Pack Installation Fails – Element not found. (Exception from HRESULT: 0x80070490).
About the Above Exception/Error Message
In case you are trying to install a SQL Server 2008 R2 service pack in a clustered SQL Server environment, under certain circumstances, the installation might fail along with reporting something similar to the below:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files. Exit code (Decimal): -568706566 Exit facility code: 1562 Exit error code: 14842 Exit message: Element not found. (Exception from HRESULT: 0x80070490) Start time: ….. End time: ….. Requested action: Patch
How to Easily Resolve the Issue
The first thing you can do, in order to easily resolve this error, is to check if there are any disks in the cluster that are offline. If this is the case, you need to bring the disks back online prior to trying again.
As a side note, for the recommended practice of patching clustered SQL Server instances you can read this article.
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Artemakis Artemiou is a Senior SQL Server Architect, Author, and a 9 Times Microsoft Data Platform MVP (2009-2018). He has over 15 years of experience in the IT industry in various roles. Artemakis is the founder of SQLNetHub and TechHowTos.com. Artemakis is the creator of the well-known software tools Snippets Generator and DBA Security Advisor. Also, he is the author of many eBooks on SQL Server. Artemakis currently serves as the President of the Cyprus .NET User Group (CDNUG) and the International .NET Association Country Leader for Cyprus (INETA).
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